Return and refund policy

Effective Date: July 30, 2026

At cdcarvta.shop, we are committed to creating a simple and dependable return experience for our customers. If your order does not meet your expectations, you may request a return according to the terms below.

Return Conditions

Customers may submit a return request within 30 days after receiving the order.

A returned item must:

• Be unused and remain in its original condition.
• Include original packaging, accessories, and any included materials.
• Be accompanied by valid order details or proof of purchase.

Items that show signs of improper use, physical damage, modification, or missing components may not be accepted.

Return Application

Before sending any product back, please contact our customer support team.

Email: info@cdcarvta.shop

Please provide:

• Order number
• Product information
• Return reason
• Supporting images if the item has defects or damage

After approval, we will provide the return procedure and necessary instructions.

Return Review

Returned products will be reviewed after arrival. The refund decision will be made after confirming that the item meets the return requirements.

Refund Time

Once a return is approved, refunds are generally completed within 5–10 business days.

Refunds will be sent back through the original payment method used for the order.

Return Restrictions

Requests made after the return period or products that do not meet the stated conditions may not be eligible for a refund.